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FAQ
Frequently asked questions
General Questions
They are handwoven by weavers who are by every definition artists in their craft! No two baskets are ever the same.
The material is made from recycled pelleted plastic. It is put through extruders creating a "string". The plastic string is sold in most large markets in Guatemala in every color!
A wooden form is made and reused to weave the plastic string into the shapes and styles that we offer to you!
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Keep your BAG TAG. Go to the bag registration (javascript:void(0))page and …. You got it…. Register! When you receive your bag there will be a SKU on the tag and that is your registration code. Again.. KEEP that code :) Once you register your bag you have the lifetime guarantee for replacement should your bag break. (under normal use and if you keep it away from parrots! LOL!)
Also, once you're registered, if you sign up for the referral program, we'll link those codes to your account so you can share your bag code physically with others via referral or business card.
Yes we do! You can earn Canasta Cash, redeemable for discounts on orders, by clicking on the pink button on the left that says "Rewards". Actions that earn you Canasta Cash are:
1) Making purchases
2) Referring a friend
3) Liking us on Facebook
4) Sharing our page on Facebook
5) Liking us on Instagram
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