We are certain you will love our bags!!! But if we set aside our egos for a second, we must reasonably entertain that the color was just off for your specific taste of bejeweled blue instead of the ocean blue you received. Perhaps you changed your mind because the winds were blowing East and not West. Either way we want to make it right!
30 days no questions asked! You can return your bag.
We are happy to exchange one time for free (Oferta!!) within 30 days if you are not feeling the vibe of your bag. May I remind you that our bags carry a lifetime guarantee!!! Actually a 99.9% guarantee. If you throw it off the roof we shall replace it! We only have one exception to our generous rule: If you let your parrot eat it, we won’t replace it. You have been warned about the parrots. It’s the only thing we have found to do any kind of real damage. Our resident Macaw, Bill, is heading up our quality control department here at La Canasta. He is very, very thorough. Though please don’t include your bag in any crash test dummy testing. Also, don’t try to maim your bag ;) Common sense would tell you that if you try to cut, maim, modify, abuse, burn, drown, microwave or your kid takes sharpies to your bag we won’t be willing to replace. All joking aside, nothing in life is perfect and we don’t want you to worry. Just contact us to discuss. You will only pay for shipping and you can choose any bag of the same style and size. We obviously cannot promise that we have the same bag as they are mostly one of a kind!
